Answer:

hardened

AnswerCrossword Clue
HARDENEDGot set
HARDENEDMade tougher
HARDENEDGot tough
HARDENEDCallous.
HARDENEDCallous
HARDENEDMade callous
HARDENEDLike some criminals
HARDENEDSet
HARDENEDMade unfeeling, as a heart